Returns /Exchanges

  • We accept returns only if your piece is damaged upon delivery. You must let us know within 48 hrs of delivery.

  • Exchanges may be made within 14 days of your purchase.

  • No returns are accepted on custom made pieces, as these are made special for the customer and cannot be re-sold in our collections.

Care instructions for our silk and boiled wool products:

  • Hand wash in room temp water with a gentle detergent, lay flat to dry

  • Dry clean

  • Machine wash in a mesh laundry bag on delicate in cold, lay flat to dry*

Delivery Times

  • Please allow 7-10 business days for us to make and ship your online order. every piece is hand dyed and handmade in our studio in Denver, CO

Dye Process

  • Colorways are achieved using a process of adding and removing dye. Being that each item’s fabric is individually dyed before the garment itself is cut out, no two items will ever be exactly the same.

Wholesale

  • Please visit the CONTACT tab to get in touch regarding all wholesale inquiries and orders

  • You may request a linesheet from us by emailing info@araearae.com